This incident is now resolved ✅

Please resume transaction processing if you haven't already.

Cause: Other

Disbursements previously impacting ORANGE in CAMEROON 🇨🇲 are now fully OPERATIONAL 🟢.

Please resume transaction processing if you haven't already ✅

We will continue to monitor performance before marking this incident as fully resolved.

The impact of the incident for ORANGE in CAMEROON 🇨🇲 has increased to Full Outage 🛑.

Please hold all traffic terminating to ORANGE in CAMEROON 🇨🇲 until instructed otherwise.

Dear Valued Client,

We are glad to inform you that we are now observing normal flows to ORANGE in Cameroon.

We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing.

Thank you for your continued trust and partnership.

Regards,
Rafiki Operations Team.

Dear Valued Client,

We regret to inform you that we are currently experiencing another service disruption with our partner for ORANGE CM, resulting in delays in transfer processing.

We kindly request that you temporarily pause your traffic while we work closely with our partner to resolve the issue. We will notify you promptly once services have been fully restored.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Kind regards,

Rafiki Operations Team

Dear Valued Client,

We are glad to inform you that we are now observing normal flows to ORANGE in Cameroon.

We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing.

Thank you for your continued trust and partnership.

Regards,
Rafiki Operations Team.

Dear Valued Client,

We regret to inform you that we are currently experiencing another service disruption with our partner for ORANGE CM, resulting in delays in transfer processing.

We kindly request that you temporarily pause your traffic while we work closely with our partner to resolve the issue. We will notify you promptly once services have been fully restored.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Kind regards,
Rafiki Operations Team

Dear Valued Client,

We are glad to inform you that we are now observing normal flows to ORANGE in Cameroon.

We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not done so already.

Thank you for your continued trust and partnership.

Regards,
Rafiki Operations Team.