Transaction Performance: FULL OUTAGE

Dear valued client,

We are currently experiencing a downtime processing transactions to  ALL TELCOS in Tanzania due to a TIPS issue. We advise that you hold traffic until this is resolved.

We commit to providing you with regular updates on the progress towards resolving this issue.

We sincerely apologise for any inconvenience this may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.

Thank you for your continued trust and partnership.

Regards,

Rafiki Operations Team

Dear Valued Client,

We are currently experiencing a service disruption affecting transfers to ORANGE in Cameroon due to an outage with our processing partner.

Kindly suspend traffic while the issue is being resolved. We are actively working with our partner to restore services as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.


Kind regards,
Rafiki Operations.

Dear value client,

We are glad to inform you that we are now observing normal flows to MTN in Rwanda

We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing.
We are still working to restore transfers to Airtel.

Thank you for your continued trust and partnership.

Regards,
Rafiki Operations Team.