Dear Valued Client,

We are glad to inform you that we are now observing normal flows to MTN and MOOV in Côte d’Ivoire

We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing for Moov and MTN.

Please note that we are still down processing to ORANGE CI. We advise that you continue holding traffic until this is resolved.

Thank you for your continued patience while we worked to restore services.

Dear Valued Client,

Please be informed that we are currently experiencing a service disruption affecting MTN and MOOV transactions in Côte d’Ivoire, in addition to the ongoing downtime with ORANGE services. We kindly ask that you temporarily pause traffic.

We sincerely apologize for the inconvenience this may cause to you and your customers.

You will be promptly notified once services are fully restored. Thank you for your patience and understanding.

Regards,
Rafiki Operations

Disbursements previously impacting ORANGE in COTE D'IVOIRE 🇨🇮 are now fully OPERATIONAL 🟢.

Please resume transaction processing if you haven't already ✅

We will continue to monitor performance before marking this incident as fully resolved.

Dear valued client,

We are glad to inform you that we are now observing normal flows to Orange and MOOV in Côte d’Ivoire

We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing for Moov and Orange.

Please note that we are still down processing to MTN CI. We advise that you  continue holding traffic until this is resolved.

Thank you for your continued patience while we worked to restore services.

Disbursements previously impacting ORANGE in COTE D'IVOIRE 🇨🇮 are now fully OPERATIONAL 🟢.

Please resume transaction processing if you haven't already ✅

We will continue to monitor performance before marking this incident as fully resolved.