Incident affecting EQUITY BANK in UGANDA 🇺🇬

Resolved·Full outage

Thu, Oct 15, 2026, 11:36 AM

(6 days ago)

Affected components

Oct 15, 2026, 07:57 AM

11:36 AM

EQUITY BANK

Updates

Resolved

This incident is now resolved ✅

Please resume transaction processing if you haven't already.

Cause: Other

Thu, Oct 15, 2026, 11:36 AM

Investigating

EQUITY AND STANBIC BANK UGX DOWNTIME

Dear valued client,

We're unfortunately experiencing an issue processing transfers to Equity and Stanbic in Uganda due to a partner outage. We advise that you pause traffic until this has been resolved.

Apologies for the inconvenience.

Regards,

Rafiki Operations Team.

Thu, Oct 15, 2026, 08:13 AM(3 hours earlier)

Investigating

Transaction Performance: FULL OUTAGE

Thu, Oct 15, 2026, 07:57 AM(16 minutes earlier)