Rafiki Incident - Ongoing TIPS Outage

Resolved·Degraded performance

The TIPS issue has been resolved, and services have been restored.
Please resume transaction processing if you haven't already

Mon, Oct 12, 2026, 09:04 PM

(1 week ago)

Affected components

Oct 12, 2026, 02:23 PM

09:04 PM

Zantel

Tigo

Halotel

Airtel Tanzania

Updates

Resolved

The TIPS issue has been resolved, and services have been restored.
Please resume transaction processing if you haven't already

Mon, Oct 12, 2026, 09:04 PM

Investigating

Dear Team,

Please be informed that transfers to Mobile Money in Tanzania are currently failing due to an ongoing outage affecting the Tanzania Instant Payment System (TIPS).

MPESA TZ Transfers are however processing as expected.

Mon, Oct 12, 2026, 02:23 PM(6 hours earlier)