Dear Valued Client,
We are pleased to inform you that the CG MOMO service has been restored, and transfers are processing successfully. You may resume traffic as normal.
Thank you for your understanding and continued support. We sincerely appreciate your patience throughout.
Regards,
Rafiki Operations Team.
Resolved
Dear Valued Client,
We are pleased to inform you that the CG MOMO service has been restored, and transfers are processing successfully. You may resume traffic as normal.
Thank you for your understanding and continued support. We sincerely appreciate your patience throughout.
Regards,
Rafiki Operations Team.
Resolved
This incident is now resolved ✅
Please resume transaction processing if you haven't already.
Cause: Partner Outage
Investigating
Incident affecting both AIRTEL & MTN in CONGO-BRAZZAVILLE
Investigating
Dear valued client,
We are experiencing downtime processing transactions to MTN in CONGO due to a partner outage. We advise that you hold traffic until this is resolved.
We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.
Thank you for your continued trust and partnership.
Investigating
Transaction Performance: FULL OUTAGE