Incident affecting MOBILE MONEY in CAMEROON 🇨🇲

Resolved·Full outage

Dear Valued Client,

We're pleased to let you know that transfers to MTN in Cameroon are now completing successfully.

The outage has been resolved, and services have been fully restored.

Thank you for your patience and understanding while we worked to resolve the issue.

Regards,
Rafiki Operations Team.

Thu, Oct 1, 2026, 06:03 AM

(2 weeks ago)

·

Affected components

Sep 30, 2026, 05:48 AM

Oct 1, 2026, 06:02 AM

MTN

All Telcos

Updates

Resolved

Dear Valued Client,

We're pleased to let you know that transfers to MTN in Cameroon are now completing successfully.

The outage has been resolved, and services have been fully restored.

Thank you for your patience and understanding while we worked to resolve the issue.

Regards,
Rafiki Operations Team.

Thu, Oct 1, 2026, 06:03 AM

Resolved

This incident is now resolved ✅

Please resume transaction processing if you haven't already.

Cause: Other

Thu, Oct 1, 2026, 06:02 AM

Monitoring

We are pleased to inform you that Orange CM service has been restored, and transfers are processing successfully. You may resume traffic as normal.

We are still working in MTN CM.

Wed, Sep 30, 2026, 07:14 AM(22 hours earlier)

Investigating

Transaction Performance: FULL OUTAGE

Wed, Sep 30, 2026, 05:48 AM(1 hour earlier)