Rafiki Incident - Access Bank NGN Downtime

Resolved

Dear Valued Client,

We are glad to inform you that we are now observing normal flows to Access Bank in NG.

Thank you for your continued trust and partnership.

Thu, Sep 17, 2026, 06:25 AM

(1 month ago)

Affected components

No components marked as affected

Updates

Resolved

Dear Valued Client,

We are glad to inform you that we are now observing normal flows to Access Bank in NG.

Thank you for your continued trust and partnership.

Thu, Sep 17, 2026, 06:25 AM

Investigating

Dear valued client,

We are experiencing downtime processing transactions to Access Bank in NIGERIA due to a partner outage. We advise that you hold traffic until this is resolved.

We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.

Thank you for your continued trust and partnership.

Wed, Sep 16, 2026, 09:42 PM(8 hours earlier)