This incident is now resolved ✅

Please resume transaction processing if you haven't already.

Cause: Other

Dear valued client,

We're glad to inform you that MoMo transfers to Uganda are processing successfully. You may resume traffic.

We are, however, still closely monitoring the situation and will update you in case of any anomalies.

Thank you for your patience while we worked on this.

Regards,

Rafiki Operations Team.

Disbursements previously impacting not set in not set are now fully OPERATIONAL 🟢.

Please resume transaction processing if you haven't already ✅

We will continue to monitor performance before marking this incident as fully resolved.

Dear Valued Client,

We’re currently experiencing downtime processing transfers to Uganda MoMo due to an outage with the providers.
Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored.

We apologize for the inconvenience and appreciate your patience and understanding.

Regards,
Rafiki Operations Team