Rafiki Incident - Union Bank Downtime

Resolved

The issue with Union Bank PLC has been resolved and transfers are now completing successfully.

You may resume traffic.

Thank you.

Fri, Sep 4, 2026, 01:32 AM

(1 month ago)

Affected components

No components marked as affected

Updates

Resolved

The issue with Union Bank PLC has been resolved and transfers are now completing successfully.

You may resume traffic.

Thank you.

Fri, Sep 4, 2026, 01:32 AM

Investigating

Dear valued client,

We are experiencing downtime processing transactions to Union Bank PLC in NIGERIA due to a partner outage. We advise that you hold traffic until this is resolved.

We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.

Thank you for your continued trust and partnership.

Fri, Sep 4, 2026, 12:06 AM(1 hour earlier)