Resolved
This incident is now resolved ✅
Please resume transaction processing if you haven't already.
Cause: Other
Monitoring
Disbursements previously impacting MOOV in GABON 🇬🇦 are now fully OPERATIONAL 🟢.
Please resume transaction processing if you haven't already ✅
We will continue to monitor performance before marking this incident as fully resolved.
Investigating
Dear valued client,
We're now glad to inform you that we're observing successful transfers to Airtel in Gabon.
You may resume traffic.
MOOV still remains disabled and as soon as services get restored for this telco, you'll be duly notified.
Thank you for your patience and understanding.
Regards,
Rafiki Operations Team.
Investigating
We are currently experiencing downtime processing transactions to MOOV and AIRTEL in Gabon due to a provider issue.
We advise that you hold traffic until this is resolved.
We sincerely apologise for any inconvenience this may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.
Thank you for your continued trust and partnership.
Investigating
Transaction Performance: FULL OUTAGE