Incident affecting AIRTEL in RWANDA 🇷🇼

Resolved·Full outage

Tue, Aug 11, 2026, 09:28 AM

(2 months ago)

Affected components

Aug 10, 2026, 07:39 AM

Aug 11, 2026, 07:15 AM

MTN

Airtel

Updates

Resolved

This incident is now resolved ✅

Please resume transaction processing if you haven't already.

Cause: Other

Tue, Aug 11, 2026, 09:28 AM

Monitoring

Disbursements previously impacting AIRTEL in RWANDA 🇷🇼 are now fully OPERATIONAL 🟢.

Please resume transaction processing if you haven't already ✅

We will continue to monitor performance before marking this incident as fully resolved.

Tue, Aug 11, 2026, 07:15 AM(2 hours earlier)

Monitoring

We're now observing successful transfers to MTN in Rwanda, you may resume traffic.

Once AIRTEL has been restored, you'll be duly notified.

Thank you.

Mon, Aug 10, 2026, 08:59 AM(22 hours earlier)

Investigating

Dear valued client,

Kindly be informed that we're also observing a downtime processing transfers to MTN in Rwanda as well and we're following up with our partner to have this resolved.

In the meantime, kindly pause traffic.

Thank you.

Mon, Aug 10, 2026, 07:54 AM(1 hour earlier)

Investigating

Transaction Performance: FULL OUTAGE

Mon, Aug 10, 2026, 07:39 AM(14 minutes earlier)