Incident affecting MOBILE MONEY in TANZANIA 🇹🇿

Resolved·Full outage

Mon, Aug 10, 2026, 12:54 PM

(2 months ago)

Affected components

Aug 9, 2026, 07:01 PM

Aug 10, 2026, 12:54 PM

Halotel

All Telcos

Updates

Resolved

This incident is now resolved ✅

Please resume transaction processing if you haven't already.

Cause: Partner Outage

Mon, Aug 10, 2026, 12:54 PM

Monitoring

Disbursements previously impacting MOBILE MONEY in TANZANIA 🇹🇿 are now fully OPERATIONAL 🟢.

Please resume transaction processing if you haven't already ✅

We will continue to monitor performance before marking this incident as fully resolved.

Mon, Aug 10, 2026, 12:23 PM(30 minutes earlier)

Investigating

Mon, Aug 10, 2026, 09:03 AM(3 hours earlier)

Monitoring

Disbursements previously impacting MOBILE MONEY in TANZANIA 🇹🇿 are now fully OPERATIONAL 🟢.

Please resume transaction processing if you haven't already ✅

We will continue to monitor performance before marking this incident as fully resolved.

Mon, Aug 10, 2026, 03:02 AM(6 hours earlier)

Monitoring

Hello Team,

Please be informed that the service has been restored. However, Halotel remains unstable, and we are continuing to follow up. We will share an update once the services are stable.

Kindly check the service now and confirm the status.

Sun, Aug 9, 2026, 11:28 PM(3 hours earlier)

Investigating

Dear valued client,

We are experiencing a downtime processing transactions to all mobile money telcos in Tanzania due to a TIPS outage. We advise that you hold traffic until this is resolved.

Thank you for your continued trust and partnership.

Sun, Aug 9, 2026, 07:13 PM(4 hours earlier)

Investigating

Transaction Performance: FULL OUTAGE

Sun, Aug 9, 2026, 07:01 PM(11 minutes earlier)