Dear Valued Client,
We are pleased to inform you that transfers to Wema Bank in Nigeria are now processing successfully.
You may now resume sending traffic.
Thank you for your patience and understanding while we worked to resolve this issue.
Kind regards,
Rafiki Operations Team.
Resolved
Dear Valued Client,
We are pleased to inform you that transfers to Wema Bank in Nigeria are now processing successfully.
You may now resume sending traffic.
Thank you for your patience and understanding while we worked to resolve this issue.
Kind regards,
Rafiki Operations Team.
Resolved
This incident is now resolved ✅
Please resume transaction processing if you haven't already.
Cause: Bank Outage
Investigating
Dear valued client,
We are experiencing downtime processing transactions to Wema Bank in Nigeria due to a partner outage. We advise that you hold traffic until this is resolved.
We sincerely apologize for any inconvenience this downtime may have caused, and appreciate your understanding and patience as we work to rectify the situation promptly.
Thank you for your continued trust and partnership.
Regards,
Rafiki Operations Team
Investigating
Transaction Performance: FULL OUTAGE