Dear Valued Client,

We are glad to inform you that we are now observing normal flow of transfers to Mpesa in Tanzania.

We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing.

Thank you for your continued patience while we worked to restore services.

Regards,
Rafiki Operations Team.

This incident is now resolved ✅

Please resume transaction processing if you haven't already.

Cause: Partner Outage

Dear valued client,

We are currently experiencing a downtime processing transactions to Mpesa in Tanzania. We advise that you hold traffic until this is resolved.

We commit to providing you with regular updates on the progress towards resolving this issue. We sincerely apologise for any inconvenience this may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.

Thank you for your continued trust and partnership.

Regards,
Rafiki Operations Team.