Resolved
This incident is now resolved ✅
Please resume transaction processing if you haven't already.
Cause: Bank Outage
Monitoring
Disbursements previously impacting WEMA BANK PLC in NIGERIA 🇳🇬 are now fully OPERATIONAL 🟢.
Please resume transaction processing if you haven't already ✅
We will continue to monitor performance before marking this incident as fully resolved.
Investigating
Dear valued client,
We are once again experiencing downtime processing transactions to Wema Bank in Nigeria due to a partner outage. We advise that you hold traffic until this is resolved.
We sincerely apologize for any inconvenience these downtimes may have caused, and appreciate your understanding and patience as we work to rectify the situation promptly.
Thank you for your continued trust and partnership.
Regards,
Rafiki Operations Team
Resolved
Dear Valued Client,
We are glad to inform you that we are now observing normal flows to Wema Bank in Nigeria.
We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not done so already.
Thank you for your continued trust and partnership.
Regards,
Rafiki Operations Team.
Investigating
Transaction Performance: FULL OUTAGE